Everyone has experienced a moment at work when everything just seems to break down – when no one is sure who is working on what, when it is supposed to be finished, or even how far along it is. Your management system is seriously broken down. Within smaller companies, keeping track of everything is simpler. But once you begin to grow and take on more projects, departments begin to expand and even multiply. Keeping track of what everyone is doing, and organizing it into a smooth-running operation, can be an extremely time-consuming task. In recent years the enterprise work management solution (EWMS) method has become a popular way for heightening the level of organization within a company. In this article, we’ll be going over some of the ways EWMS can work eﬀectively for the telecom industry and overcome some of the issues they face today.
So how does it work? In many businesses, the organization is disconnected from one another; problems are spread over many people and departments. Known as the silo problem, issues become internalized to the individual or department tasked with that problem. This is how businesses can fragment and create problems in the day-to-day running. An eﬀective EWMS stops all of this and creates a centralized place to organize all the work for running the business.
EWMS For Telecom Companies
This system of organization would be extremely eﬀective for large telecom companies. Within such companies, where you may have many departments working globally, how you implement your management tools can seriously eﬀect the productivity and ultimately customer satisfaction. Within large telecom companies, who do not solely run one service, innovation is a key issue. With a centralized enterprise work management solution, innovation can be streamlined and implemented at a much faster rate. This means telecoms can stay up to date with the latest technological breakthroughs.
Once you have an EWMS in place, everyone who needs to know can easily get a broad picture of all the projects that are happening, meaning cross-departmental communication can be super streamlined. Another issue facing large telecom companies is outside disruptions. When people view access to broadband almost as a human right, telecoms have an extremely high level of responsibility. Breakdowns in service can cause real-life issues, especially in emergency situations. People rely on their ability to communicate, so in the eventuality of some catastrophic breakdown, due to hacking, environmental, or any other external issue, telecom companies need to be ready. It might mean multiple departments need to be in constant communication and know exactly what each other is doing. This is where an eﬀective enterprise work management solution will be extremely beneficial. A single place where people can communicate and check what others are doing will mean any disruptions to a telecom service can be rectified that much more quickly. This will lead happier customers and higher revenues.
One issue for large telecommunications companies is that they often run diﬀerent services. From phone networks to broadband; a telecom company, in order to be successful needs to find new and diﬀerent revenue streams. This requires very controlled management, as some of these areas may need to combine work. Also, if a brand new revenue stream becomes implemented within the company, that department will need to be on top of everything very quickly and integrate themselves within the running of the other departments. With the enterprise work management solution, this is also streamlined. Vastly diﬀerent areas of a company can eﬀectively work hand in hand while maintaining their own priorities.
Getting cohesion within a work team can sometimes be diﬃcult. Jobs can pile up and if your department is large, keeping track of the what everyone is doing can fall by the wayside. Even when your work colleagues are physically sitting near each other, it is amazing how often communication breaks down. Often traditional management tools will only concentrate on task management or project management, never unified. With EWMS, this is in one place and will eﬀectively create a cohesive work team. When an organization is at its peak, there are much less minor work distractions getting in the way of the main job. Lost work becomes a thing of the past, as everyone knows who is working on what, making it harder for tasks to slip through the cracks.
It is quite amazing how much of an eﬀect a well-organized central management solution is to the productivity in the workplace. When everything is working smoothly, it makes the work environment a better place to work; there is less stress. Happier employees are generally harder-working employees. On every level of a business, and most especially within a telecom company, when the necessary organization and communication is working well, the company will thrive.
Enterprise work management solutions have become the popular method of organization for bigger companies, and it is easy to see why. Modern technology has brought with it many new innovations. With those, it creates new positions and new problems. For larger companies to succeed, they require a centralized system. Telecommunications is one of the largest industries in the world, so utilizing an eﬀective management system is a no-brainer. Separating the problems throughout a company will not work. When you are working with multiple revenue streams, often across global markets, with various departments needing to communicate, you need your system to work. Enterprise work management solution is the logical progression in this area. Implementing this into your growing telecoms company will ensure you will have increasingly successful productivity from your workforce.
This method goes beyond organizing day-to-day projects. The aim is to streamline all of your businesses organization = creating a more open and transparent work ethic that will bleed into every facet of the company. By doing this, you do away with many time-consuming tasks that can eat up a lot of the work day and concentrate on being the most eﬀective company possible.
Leankor is a Customer-Centric Enterprise Work Management Solutions that is 100% Native to the Salesforce Platform.