Lucidsoft Inc. (Doing business as “Leankor” and herein periodically referred to as the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”), individuals who register to use the Services as defined below (“Customers”), and individuals who register to attend the Company’s corporate events (“Attendees”). This Privacy Statement describes Leankor’s privacy practices in relation to the use of the Company’s Web sites and the related applications and services offered by Leankor (the “Services”).
Leankor is built on the Force.com platform which has been awarded TRUSTe’s Privacy Seal signifying that the Force.com Privacy Statement and associated practices have been reviewed by TRUSTe for compliance with TRUSTe’s program requirements including transparency, accountability, and choice regarding the collection and use of your personal information. TRUSTe’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. Leankor makes every commercially reasonable effort to follow similar practices. If you have questions or complaints regarding Leankor’s Privacy Statement or associated practices, please contact us here.
Force.com is also a certified licensee of the TRUSTe EU Safe Harbor Seal and abides by the EU Safe Harbor Framework as outlined by the U.S. Department of Commerce and the European Union. Leankor uses every commercially reasonable effort to follow similar practices. For more information on the EU Safe Harbor Framework, please visit www.export.gov/safeharbor/.
The TRUSTe seals only apply to information that is collected, handled, or maintained through the Force.com Web sites.
1. Web sites covered
This Privacy Statement covers the information practices of Web sites that link to this Privacy Statement, including: https://www.leankor.com/; (collectively referred to as “Leankor’s Web sites” or “the Company’s Web sites”). Leankor’s Web sites may contain links to other Web sites. The information practices or the content of such other Web sites is governed by the privacy statements of such other Web sites. The Company encourages you to review the privacy statements of other Web sites to understand their information practices.
2. Information collected
When expressing an interest in obtaining additional information about the Services or registering to use the Services, Leankor requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services, Leankor may require you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”). Leankor may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information about Customers are referred to collectively as “Data about Leankor Customers”, or in the case of Attendees, “Data about Leankor Attendees”. As you navigate the Company’s Web sites, Leankor may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked). For additional information about the collection of Web Site Navigational Information by Leankor and others, please click here.
3. Use of information collected
The Company uses Data About Leankor Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Services. The Company also uses Data About Leankor Attendees to plan and host corporate events, host online forums and social networks in which event attendees may participate, and to populate online profiles for Attendees on the Company’s Web sites. Additional information on the Company’s privacy practices with respect to Data About Leankor Attendees may be found in additional privacy statements on the event Web sites, as the case may be. The Company may also use Data About Leankor Customers and Data About Leankor Attendees for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, its affiliates, and its partners, such as information about promotions or events. Leankor uses credit card information solely to check the financial qualifications and collect payment from prospective Customers and Attendees. Leankor uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information alone or in combination with Data About Leankor Customers and Data About Leankor Attendees to provide personalized information about the Company.
4. Web Site Navigational Information
Cookies, Web Beacons and IP Addresses
Leankor uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information used on the Company’s Web sites and how this information may be used.
These cookies collect information about how Visitors use our Web site, including which pages visitors go to most often and if they receive error messages from certain pages. These cookies do not collect information that individually identifies a Visitor. All information these cookies collect is aggregated and anonymous. It is only used to improve how the Company’s Web site functions and performs. From time-to-time, Leankor engages third parties to track and analyze usage and volume statistical information from individuals who visit the Company’s Web sites. Leankor may also utilize Flash cookies for these purposes. To learn how to opt out of performance cookies using your browser settings click here. To learn how to manage privacy and storage settings for Flash cookies click here.
Functionality cookies allow the Company’s Web sites to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of Leankor’s Services after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. Leankor uses local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on our Web sites to personalize your visit. To learn how to opt out of functionality cookies using your browser settings click here. Note that opting out may impact the functionality you receive when visiting Leankor. To learn how to manage privacy and storage settings for Flash cookies click here.
Targeting or Advertising cookies
Leankor uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, Leankor may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. Leankor uses Web beacons to operate and improve the Company’s Web sites and email communications.
When you visit Leankor’s Web sites, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, Leankor uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites. Leankor also collects IP addresses from Customers whey they log into the Services as part of the Company’s “Identity Confirmation” and “IP Range Restrictions” security features.
5. Public forums, refer a friend, and customer testimonials
Leankor may provide bulletin boards, blogs, or chat rooms on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Leankor is not responsible for the personal information you choose to submit in these forums. Customers and Visitors may elect to use the Company’s referral program to inform friends about the Company’s Web sites. When using the referral program, the Company requests the friend’s name and email address. Leankor will automatically send the friend a one-time email inviting him or her to visit the Company’s Web sites. Leankor does not store this information. Leankor posts a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. Leankor obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.
6. Sharing of information collected
Leankor may share Data About Leankor Customers and Data About Leankor Attendees with the Company’s contracted service providers so that these service providers can provide services on our behalf. Leankor may also share Data about Leankor Customers with the Company’s service providers to ensure the quality of information provided. Unless described in this Privacy Statement, Leankor does not share, sell, rent, or trade any information with third parties for their promotional purposes.
From time to time, Leankor may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from Leankor, the Company may share Data about Leankor Customers collected in connection with your purchase or expression of interest with our joint promotion partner(s). Leankor does not control our business partners’ use of the Data About Leankor Customers we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service. Leankor does not share Data about Leankor Attendees with business partners unless: (1) you specifically opt in to such sharing via an event registration form; or (2) you attend a Company event and have your attendee badge scanned by a business partner. If you do not wish for your information to be shared in this manner, you may choose not to opt in via event registration forms and elect not to have your badge scanned at Company events. If you choose to share your information with business partners in the manners described above, your information will be subject to the business partners’ respective privacy statements.
Leankor uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.
Leankor reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
7. International transfer of information collected
To facilitate Leankor’s global operations, the Company may transfer and access Data About Leankor Customers and Data About Leankor Attendees from around the world, including the United States and Canada. This Privacy Statement shall apply even if Leankor transfers Data about Leankor Customers or Data about Leankor Attendees to other countries.
8. Communications preferences
Leankor offers Visitors, Customers, and Attendees who provide contact information a means to choose how the Company uses the information provided. You may stop receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may send a request specifying your communications preferences to firstname.lastname@example.org. Customers cannot opt out of receiving transactional emails related to their account with Leankor or the Services.
9. Correcting and updating your information
Customers may update or change their registration information by editing their user or organization record. To update a user profile, please login to https://www.leankor.com/ with your Leankor username and password and click “Setup.” To update an organization’s information, please login to https://www.leankor.com/ with your Leankor username and password and select “Organization Setup.” Attendees may update or change their registration information on the event’s Web site after logging in. To update Billing Information or have your registration information deleted, please email email@example.com. To discontinue your account and to have information you maintained in the Services returned to you, please email firstname.lastname@example.org. Requests to access, change, or delete your information will be handled within 30 days.
10. Customer Data
Leankor Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). Leankor will not review, share, distribute, or reference any such Customer Data except as provided in the Leankor Master Subscription Agreement, or as may be required by law. In accordance with the Leankor Master Subscription Agreement, Leankor may access Customer Data only for the purpose of providing the Services, preventing or addressing service or technical problems, at a Customer’s request in connection with customer support matters, or as may be required by law.
Leankor is built on the Force.com platform, which uses robust security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. When the Services are accessed using Internet Explorer version 7.0 or later, Firefox version 2.0 or later, or Safari version 3.0 or later, Secure Socket Layer (.SSL.) technology protects Customer Data using both server authentication and data encryption. These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. Force.com also implements an advanced security method based on dynamic data and encoded session identifications, and Force.com hosts its Web sites in a secure server environment that uses firewalls, intrusion detection systems, and other advanced technology to prevent interference or access from outside intruders. Leankor also leverages Force.com to offer enhanced security features within the Services that permit Customers to configure security settings to the level they deem necessary. Customers are responsible for maintaining the security and confidentiality of their Leankor usernames and passwords. Because the Company uses the Services to maintain Data about Leankor Customers and Data about Leankor Attendees, this information, which is stored in the Services, is secured in the same manner as described above for Customer Data.
12. Changes to this Privacy Statement
Leankor reserves the right to change this Privacy Statement. Leankor will provide notification of the material changes to this Privacy Statement through the Company’s Web sites at least thirty (30) business days prior to the change taking effect.
13. Contacting us
Questions regarding this Privacy Statement or the information practices of the Company’s Web sites should be directed to Leankor Privacy by clicking here.