Join the Leankor Team

Title: Technical Architect
Reports to: VP, Operations and Customer Success
Availability Date: Immediate
Location: Remote (USA/Canada) – Preference to Atlanta Area Residents

Role Description

Leankor, a leading provider of SaaS Enterprise Work Management Software Solutions built on the Salesforce platform, is seeking an experienced Salesforce Technical Architect to join our growing team.

This role is intended for a highly experienced Salesforce architect who thrives on solving complex technical challenges across enterprise environments and enjoys working directly with customers to design practical, scalable solutions.

As a Salesforce Technical Architect, you will serve as the senior technical authority across customer implementations, internal architecture strategy, and technical pre-sales engagements. You will guide the design and delivery of enterprise-scale Salesforce solutions that integrate with complex ecosystems including ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar enterprise platforms, data platforms, and other mission-critical enterprise technologies.

This role requires someone who is equally comfortable leading architecture discussions with executives, guiding development teams through complex implementations, and personally stepping in to solve difficult technical problems when required.

Successful candidates bring a rare combination of deep technical expertise, consulting experience, and exceptional communication skills. They are able to understand highly complex technical architectures and translate them into solutions that both technical teams and business stakeholders can confidently implement. They also actively leverage modern AI technologies to accelerate architecture design, technical problem solving, development productivity, and implementation efficiency.

This role will collaborate closely with customers, business analysts, developers, project managers, product leadership, and sales teams to ensure successful delivery of scalable and maintainable solutions.

Who Thrives in This Role

This role is best suited for architects who enjoy working on complex enterprise challenges and take pride in deeply understanding the systems they design.

Successful candidates typically:

• Have personally designed and delivered multiple complex Salesforce implementations involving integrations with enterprise systems such as ERP, SAP, or custom platforms.
• Are comfortable discussing architecture with executive stakeholders while also understanding the technical realities of implementation.
• Enjoy solving difficult platform, integration, and data challenges that require creativity and deep technical expertise.
• Are capable of stepping into highly complex situations and quickly identifying practical solutions.
• Have strong consulting instincts and are comfortable working directly with customers in fast-moving implementation environments.

This role may not be a good fit for individuals whose experience is primarily limited to configuration-only implementations or who prefer roles focused exclusively on project oversight rather than technical architecture

Responsibilities

First and foremost, you bring an abundance of energy to delivering an awesome, thoughtful customer experience, from start to finish. Your goal is always happy customers who will never hesitate to refer Leankor to others.

Customer Facing – Enterprise Architecture and Implementation Leadership

• Lead architecture design for complex Salesforce implementations involving large datasets, multiple integrations, and enterprise-scale environments.
• Conduct architecture workshops with customer stakeholders to understand technical requirements, constraints, and long-term platform strategy.
• Design scalable enterprise solutions leveraging the Salesforce platform and related technologies.
• Architect integration strategies connecting Salesforce with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar enterprise platforms, middleware platforms, APIs, data lakes, and enterprise data environments.
• Define robust data architecture and migration strategies for complex implementations.
• Design and guide implementations involving Experience Cloud (Communities) and Salesforce Field Service.
• Identify and proactively mitigate architectural risks related to scalability, performance, data integrity, and system integration.
• Provide technical escalation support for complex implementation challenges.
• When required, step in to personally troubleshoot or implement highly complex technical components.

Internal Technical Leadership – Architecture Standards and Delivery Excellence

• Serve as the senior technical advisor for internal delivery teams including business analysts, developers, and project managers.
• Establish and promote architecture standards, design patterns, and technical best practices across implementations.
• Review technical designs and development approaches to ensure long-term maintainability and scalability.
• Provide mentorship to developers and solution architects on advanced technical architecture concepts.
• Help raise the overall technical maturity of the delivery organization.
• Collaborate with product leadership to align customer implementations with Leankor product strategy and platform roadmap.
• Provide feedback from customer implementations that informs future product capabilities.

Sales and Pre-Sales Technical Engagement

• Support sales teams in complex technical discovery conversations with prospective customers.
• Participate in architecture discussions during the sales process to validate solution feasibility and technical approach.
• Assist with technical responses to RFPs and architecture proposals.
• Contribute to technical demos and proof-of-concept environments for complex opportunities.

Knowledge Management and Innovation

• Maintain deep expertise in Salesforce architecture, enterprise integration technologies, and modern cloud platform design.
• Stay current on emerging Salesforce capabilities and enterprise architecture patterns.
• Maintain Salesforce certifications and actively pursue advancement along the Salesforce Architect certification track.
• Recommend improvements to internal architecture practices, development standards, and implementation methodologies.
• Actively leverage modern AI technologies to improve architecture design, accelerate development and troubleshooting, automate repetitive tasks, and increase overall delivery efficiency.

Requirements

• 10+ years of experience designing and implementing enterprise Salesforce solutions.
• Extensive experience working in consulting or professional services environments delivering complex Salesforce implementations for enterprise customers.
• Multiple Salesforce certifications aligned with the Salesforce Architect certification track.
• Salesforce Application Architect or System Architect certification required.
• Certified Technical Architect (CTA) candidates strongly preferred.
• Proven experience designing large-scale enterprise architectures involving multiple integrated systems.
• Extensive experience designing and implementing enterprise integration strategies using REST APIs, middleware, event-based architectures, and ETL platforms.
• Strong experience designing and executing complex data migration strategies.
• Deep understanding of Salesforce platform architecture including governor limits, security models, and performance optimization.
• Hands-on experience with Experience Cloud and Salesforce Field Service implementations.
• Demonstrated ability to lead architecture discussions with both technical and executive stakeholders.

Candidates should expect to discuss and walk through architecture decisions from past implementations during the interview process.

Skills

• Exceptional ability to simplify complex technical concepts for business stakeholders.
• Strong architectural thinking and ability to design systems that are scalable, maintainable, and secure.
• Advanced problem-solving ability across integration, data, and platform architecture challenges.
• Ability to manage competing priorities in fast-moving consulting environments.
• Excellent written and verbal communication skills including architecture presentations and design documentation.
• Strong understanding of enterprise integration patterns and distributed system design.
• Familiarity with development technologies including Apex, JavaScript, Java, Python, or .NET.
• Strong experience with enterprise data architecture and data modeling.
• Strong familiarity with modern AI tools and development assistants (e.g., generative AI coding assistants, architecture design tools, and AI-enabled development workflows) and the ability to apply them to improve solution architecture, development efficiency, and troubleshooting.

Traits and Capabilities for Success

• Highly personable with exceptional relationship-building skills with customers and colleagues.
• Naturally curious and driven to solve difficult technical challenges.
• Able to navigate highly complex enterprise environments with confidence and clarity.
• Capable of translating extremely complex architectures into practical implementation strategies.
• Self-reliant in solving unfamiliar technical problems using documentation, technical communities, technical research, and advanced AI tools to accelerate investigation and solution development.
• Strong leadership presence that inspires confidence among customers and internal teams.
• Comfortable operating in fast-moving SaaS environments with evolving priorities.

Preferred, but Not Required Experience

• Master’s degree in Computer Science, Engineering, or related field.
• Experience working with global enterprise organizations.
• Experience with enterprise architecture frameworks.
• Ability to speak Spanish or other languages is an asset.

Travel and Hours

• This is a salaried position and 8 hours/day, 5 days/week is standard.
• Most customer engagement occurs remotely through phone and screen sharing.
• Leankor serves customers globally; occasional flexibility for early morning or evening calls may be required.
• Travel may be required up to approximately one week per month to support key customer engagements, workshops, or implementation activities.
• Preferred time zone: Eastern Time.

Join Us

Take the next step in your career by working with a dynamic, fast-growing leader in enterprise work management solutions. To apply, please submit your resume along with a cover letter explaining why you are the perfect fit for this role to [[email protected]](mailto:[email protected]).

For more information about our company and products, visit the Leankor Website.

About Leankor

Leankor revolutionizes project management by offering a modern, composable configurable solution that modernizes work and projects for enhanced collaboration and visibility. Built natively on the Salesforce platform, our solution helps organizations streamline project delivery across industries including manufacturing, energy, and public sector infrastructure.

Leankor enables organizations to overcome common challenges such as project risk, delays, and budget overruns caused by manual processes and poor collaboration.

Join the growing number of enterprise organizations upgrading to Leankor’s powerful and user-friendly platform.

Title: Senior Account Executive
Reports to: Chief Revenue Officer
Availability Date: Immediate
Location: United States (Remote)

Role Overview:

Leankor, a leader in Enterprise Work Management SaaS solutions, seeks a dynamic and passionate Enterprise Account Executive to join our rapidly expanding team. This role is ideal for high-energy professionals with a strong foundation in B2B/SaaS sales and a history of driving growth and revenue in the tech sector, especially in the Salesforce ecosystem.

Key Responsibilities:

Strategic Territory Development: As an Enterprise Account Executive, you will be responsible for spearheading the growth of our North American market segment, with a special focus on large global manufacturing firms. Your primary objective will be to drive new account acquisition and increase Annual Recurring Revenue (ARR) by:

• Market Penetration: Identifying and engaging with key stakeholders and decision-makers within the manufacturing industry to introduce our transformative work management platform and  demonstrating how Leankor addresses specific challenges faced by large-scale manufacturers.
• New Account Acquisition: Developing and executing strategic sales plans to secure new enterprise accounts, leveraging industry insights to tailor your approach to the unique needs of global manufacturing leaders.
• Collaboration: Partner with your Leankor Sales Engineers, and supporting teams, cross-functional Salesforce teams and global systems integrators to uncover new opportunities and tailor solutions to customer requirements and leverage all available resources to achieve successful growth in your territory
• Revenue Growth: Focusing on high-impact sales initiatives that maximize new ARR growth, ensuring a consistent pipeline of new business opportunities that contribute to the company’s financial targets.

In this role, your success will be directly tied to your ability to not only meet but exceed sales targets through strategic territory management, team selling and the acquisition of pivotal new accounts in the manufacturing sector.  You will be responsible for managing your territory like it is your own business, adhere to Leanor’s sales methodology, and leverage Salesforce.com to track sales activities, and accurately forecast your ARR new opportunities.

What We’re Looking For:

• Experienced: At least 10 years of quota-carrying sales experience, preferably in B2B SaaS, or similar technology solutions, preferably successfully selling Salesforce, Project Management, Field Service, ERP, CPQ, etc. into the enterprise. Ability to bring and call on existing relationships via a strong set of existing relationships with former customers would be a strong advantage.  
• Successful: In this time, must be able to demonstrate a proven track record of success in consultative sales with a strong understanding of SaaS platforms and ability to manage a complex, enterprise sales cycle. 
• Professional: Proficiency in Value Selling, Challenger Selling, and/or MEDDIC sales methodologies, with an ability to articulate the unique benefits of our solutions.  Our responsibility is to understand and guide our customers to ideal business outcomes and be viewed as their trusted advisor.  Exceptional business acumen with robust prospecting skills and a knack for identifying and seizing new sales opportunities. Must be able to develop a strategic territory business plan.
• Self-Motivated: A self-starter mentality with the ability to independently navigate sales processes while seeking minimal support until qualification stages.
• Communicator: Exceptional communication, presentation, negotiation, and organizational skills, with meticulous attention to detail.

Education:

A Bachelor’s degree or equivalent experience in the Salesforce Ecosystem.

Compensation:

Base salary, commissions, flex benefits, 

Travel Requirements and Working Hours: 

This is an enterprise level role so travel and hours could both vary depending on the stages of the various opportunities in the pipeline.  That said, on average travel is mostly domestically and typically 25% and work schedule could be impacted on international stakeholders or other related reasons that would require early morning or late evening calls or meetings.  

References:

References from prior managers or customers would be a powerful way to demonstrate your ability to maintain strong business relationships and work collaboratively with various stakeholders. 

Join Us: 

Take the next step in your career by working with a dynamic, fast growing leader in this market.  To apply, please submit your resume along with a cover letter explaining why you are the perfect fit for this role to [email protected]. For more information about our company and products, visit Leankor Website.

About Leankor:

Leankor revolutionizes project management by offering a modern, composable configurable solution that modernizes work and projects for enhanced collaboration and visibility. Leveraging the Salesforce platform, our solution streamlines project delivery for leading companies across various industries, from global manufacturing to energy to public sector infrastructure, overcoming common challenges such as risk, delays, and over budget projects due to using manual processes and poor collaboration. Join the ranks of top organizations upgrading to Leankor’s efficient and user-friendly system.

Title: Business Development Representative
Reports to: Chief Revenue Officer
Availability Date: Immediate
Location: United States (Remote)

Role Overview:

Leankor, a leader in Enterprise Work Management SaaS solutions, seeks a dynamic and passionate Business Development Representative to join our rapidly expanding team. This role is ideal for high-energy professionals with a foundation in B2B/SaaS sales and lead generation, especially in the Salesforce ecosystem.

Key Responsibilities:

As a Business Development Representative, you will be responsible for assisting with growth of our North American market segment, with a special focus on large global manufacturing firms. Your primary objective will be to drive new account acquisition and increase Annual Recurring Revenue (ARR) by:

• Market Penetration: Identifying and engaging with key stakeholders and decision-makers within the manufacturing industry to introduce our transformative work management platform and  setting up meetings to demonstrate how Leankor addresses specific challenges.
• New Account Introduction: Working with sales and marketing to develop and execute outbound calls to set meetings with targeted prospective enterprise accounts, leveraging industry insights to tailor your approach to the unique needs of Leankor’s target markets.   In addition to outbound calling, the BDR is also responsible for contacting inbound leads to identify their needs and schedule next step appointments. Outbound prospecting in order to set appointments with C-level executives and decision-makers at high profile companies in different verticals.
• Communication with management and various departments within Leankor to share feedback regarding customer needs and delivery of the desired customer experience; communicating best practices with team members across the department and company;
• Achievement of weekly, monthly and quarterly goals
• Experience/Education: 1-2 years’ experience in Outbound Sales/BDR  experience, Bachelor’s Degree or equivalent work experience is preferred;Highly proficient with Microsoft Office applications (Word, Excel, & PowerPoint);  Experience with CRM is required (Salesforce); Excellent command of English verbal and written; Excellent relationship building
• Success: In this time, must be able to demonstrate a proven track record of success in establishing a rapport with executive level prospects.   
• Professionalism: Ability to articulate the unique benefits of our solutions; handle objections; and establish credibility.  Our responsibility is to understand and guide our customers to ideal business outcomes and be viewed as their trusted advisor.  Must have a strong business acumen with robust prospecting skills and a knack for identifying and seizing new sales opportunities and exhibit a polished, professional image and mature communication style with internal and external clients.
• Self-Motivated: A fast learning, self-starter mentality with the ability to independently prospect while seeking minimal support until qualification stages. Ability to thrive in a high paced, unstructured environment is a must. Energetic, resilient and goal oriented person with strong organizational and time management skills with ability to plan and prioritize. 
• Communicator: Exceptional communication, presentation, negotiation, and organizational skills, with meticulous attention to detail.

Compensation/Benefits:

Base salary, commissions, health benefits, training opportunities, vacation. 

Travel Requirements and Working Hours:

Work hours are standard 40 hour weeks but we can be flexible to adjust to work/life balance and to effectively cover all US time zones.  Travel will be minimal.  

References:

At the appropriate time, references from prior managers or customers could be requested as they would be a powerful way to demonstrate your ability to maintain strong business relationships and work collaboratively with various stakeholders. 

Join Us:

Propel your career forward with Leankor, a transformational force in enterprise collaborative work management. Seize this chance to join a rapidly growing company. Apply by sending your resume and a persuasive cover letter that captures your unique fit for this role to [email protected]. Dive into our world at www.leankor.com and be part of something groundbreaking. Your next big move is just an application away.

About Leankor: 

Leankor revolutionizes project management by offering a modern, composable configurable solution that modernizes work and projects for enhanced collaboration and visibility. Leveraging the Salesforce platform, our solution streamlines project delivery for leading companies across various industries, from global manufacturing to energy to public sector infrastructure, overcoming common challenges such as risk, delays, and over budget projects due to using manual processes and poor collaboration. Join the ranks of top organizations upgrading to Leankor’s efficient and user-friendly system.

Title: Solution Architect
Reports to: VP, Operations and Customer Success
Availability Date: ASAP
Location: Remote (USA/Canada)

Role Description:

Leankor, a leading provider of SaaS Enterprise Work Management Software Solution, is seeking a highly skilled and experienced Solution Architect to join our innovative team. As a Solution Architect, you will play a pivotal role in designing and implementing scalable, high-performance solutions that address complex business challenges and drive value for our clients. You will collaborate closely with clients, product managers, developers, and other stakeholders to understand requirements, define technical solutions, and ensure successful project delivery. The ideal candidate will possess deep technical expertise, strong communication skills, and a proven track record of designing and implementing enterprise-level solutions in a client-facing environment.

Responsibilities:

First and foremost, you bring an abundance of energy to delivering an awesome, thoughtful customer experience, from start to finish. Your goal is always happy customers who will never hesitate to refer Leankor to others.

Customer Facing – Solution Design and New Implementations

• Collaborate with clients and internal teams to understand business requirements, technical constraints, and project objectives.
• Lead solution design workshops and architecture reviews with clients to define technical strategies and solution architectures.
• Develop comprehensive technical designs, architecture diagrams, and documentation to guide the implementation of Leankor’s Work Management Platform.
• Provide guidance and recommendations on platform configuration, customization, and integration to meet client needs.
• Define data migration and integration strategies to ensure seamless data flow between systems and platforms.
• Work closely with development teams to translate architectural designs into technical specifications and implementation plans.
• Provide ongoing technical leadership and support throughout the project lifecycle, including troubleshooting and issue resolution.

Internal Support – Product Roadmap and New Implementations

• Act as a liaison between clients and internal teams, advocating for client needs and ensuring successful implementation and integration of our product within client environments.
• Share feedback regarding customer use of Leankor and opportunities to improve their experience 
• Collaborate with product managers, developers, and other stakeholders to align technical solutions with product roadmaps and business priorities.
• Participate in architecture reviews, code reviews, and other internal meetings to ensure technical quality and consistency across projects.
• Mentor and coach business analysts and developers, sharing best practices and providing guidance on solution/technical design and implementation.

Knowledge Management and Innovation

• Participate in all appropriate product training to acquire and maintain the knowledge and certifications necessary to be effective in the position.
• Recommend procedure modifications or improvements as needed.
• Preserve and grow your knowledge of industry trends, best practices, and emerging technologies related to software architecture, cloud computing, and enterprise integration.
• Proven and continual use of AI to improve personal efficiency.

Sales Assistance

• Collaborate with sales and marketing teams to support client engagement and retention efforts.
• Assist sales teams in responses to RFPs and technical requirements documents.
• Provide technical assistance to the sales team in the preparation of demo materials.

Requirements:

• Minimum of 5 years of experience in solution architecture, with a focus on Salesforce platform.
• Four or more Salesforce certifications, in the areas of Architecture and Development (e.g., Certified Technical Architect, Certified Application Architect)
• Proven experience designing and implementing complex, enterprise-level solutions in a client-facing environment.
• Deep understanding of cloud computing principles and architectures.
• Demonstrated proficiency in designing and implementing scalable, high-performance systems using modern technologies and architectural patterns.
• Excellent communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Experience working in Agile development environments, with a deep understanding of Agile methodologies and practices.
• Strong problem-solving and analytical skills, with the ability to think strategically and critically evaluate technical solutions.

Skills

• Ability to work with all levels within an organization.
• Demonstrated ability to prioritize and manage multiple projects and tasks in a fast-paced, dynamic environment.
• Exemplary English oral, written, presentation, collaboration and interpersonal communication skills.
• Proficiency in solution architecture methodologies and frameworks, with the ability to develop and communicate technical designs and architectures.
• Strong leadership and collaboration skills to work effectively in cross-functional teams and lead technical discussions and workshops.
• Experience with software development methodologies and best practices, including Agile, Scrum, and DevOps.
• Familiarity with modern development technologies and languages, such as Java, JavaScript, Python, or .NET.
• Knowledge of enterprise integration patterns and technologies, including RESTful APIs, SOAP, ESBs, and messaging systems.
• Experience with database technologies and data modeling concepts.
• Understanding of security principles and best practices for designing secure, compliant solutions.

Traits and Capabilities for Success

• Self-reliant in finding solutions to problems you have not seen before. Quick to use ChatGPT, Google search, Salesforce Trailheads, Forums, etc. and doesn’t stop until the answer is found. 
• Extremely strong in developing relationships with customers.
• Strong problem-solving and analytical skills.  Thinks critically and strategically about complex technical challenges.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues.
• Proactive and self-motivated, with a passion for learning and staying current on emerging technologies and industry trends.
• Adaptability and flexibility, with the ability to thrive in a fast-paced, dynamic environment and quickly adjust to changing priorities and requirements.
• Team player, with a collaborative and inclusive approach to working with others and achieving shared goals.
• Strong leadership and mentoring skills, with the ability to inspire and empower others to achieve excellence.

Preferred, but Not Required Experience

• Master’s degree in Computer Science, Engineering, or related field.
• Experience working in a consulting or professional services environment.
• Ability to speak and understand French, Spanish or Portuguese is an asset.

Travel and Hours

• This is a salaried position and 8 hours/day, 5 days/week is standard. 
• Customer interactions are done remotely over phone and screen sharing.
• Leankor is a global company with global customers. As such, flexibility with early morning or late-night remote calls or Zoom sessions is required.
• Preferred time zone: Eastern Time

Join Us:

Take the next step in your career by working with a dynamic, fast-growing leader in this market.  To apply, please submit your resume along with a cover letter explaining why you are the perfect fit for this role to [email protected]. For more information about our company and products, visit Leankor Website.

About Leankor: 

Leankor revolutionizes project management by offering a modern, composable configurable solution that modernizes work and projects for enhanced collaboration and visibility. Leveraging the Salesforce platform, our solution streamlines project delivery for leading companies across various industries, from global manufacturing to energy to public sector infrastructure, overcoming common challenges such as risk, delays, and over budget projects due to using manual processes and poor collaboration. Join the ranks of top organizations upgrading to Leankor’s efficient and user-friendly system.

Title: Senior Business Analyst
Reports to: VP, Operations and Customer Success
Availability Date: ASAP
Location: Remote (USA/Canada)

Role Description:

Leankor provides a SaaS Enterprise Work Management Software Solution to large, global enterprise customers and is seeking an experienced Senior Business Analyst to join our dynamic Customer Success team. As a Senior Business Analyst, you will play a pivotal role in collaborating with our clients and their solution integrators to understand their business processes, identify opportunities for leveraging the Leankor Work Management Platform, and translate requirements into actionable user stories. Additionally, you will serve as a product evangelist, working closely with clients to ensure the maximum utilization and value realization from our product offerings. The successful candidate will possess a deep understanding of business analysis methodologies, exceptional communication skills, and a proven track record of designing and implementing enterprise-level solutions in a client-facing environment. 

Responsibilities:

First and foremost, you bring an abundance of energy to delivering an awesome, thoughtful customer experience, from start to finish. Your goal is always happy customers who will never hesitate to refer Leankor to others.

Customer Facing – Product Evangelism and New Implementations

• Serve as a subject matter expert on our product, providing insights and recommendations to clients.
• Facilitate workshops, meetings, and interviews with stakeholders to gather requirements and drive consensus.
• Collaborate with clients and solution integrators to understand their business objectives, processes, and challenges.
• Conduct in-depth analysis of client workflows and business processes to identify opportunities for leveraging our product.
• Translate business requirements into clear, concise user stories, ensuring alignment with client needs and objectives.
• Develop comprehensive business process models, diagrams, and documentation to capture current and future state workflows.
• Work with new customers, solution integrators, as well as the Leankor CS Team and Sales Team to deploy new implementations of the product that align with customer requirements.
• Actively participate in client escalations, ensuring timely and effective resolution of client concerns.
• Participate in product demos, presentations, and conferences to showcase our product and thought leadership.
• Conduct regular check-ins and reviews with clients to assess satisfaction, gather feedback, and identify areas for improvement.
• Drive adoption and usage of our product within client organizations, monitoring and reporting on key adoption metrics.
• Identify opportunities for upselling or cross-selling additional product features or services based on client needs.

Internal Support – Product Roadmap and New Implementations

• Act as a liaison between clients and internal teams, advocating for client needs and ensuring successful implementation and integration of our product within client environments.
• Share feedback regarding customer use of Leankor and opportunities to improve their experience 
• Analyze data and metrics to identify trends, patterns, and insights that inform strategic decision-making.
• Working closely with our CS Team, Chief Architect and Product Leaders to prioritize new features in the product roadmap.
• Provide training and mentorship to Customer Success support team colleagues.
• Contribute to the development of internal processes, tools, and methodologies to improve efficiency and effectiveness.

Knowledge Management and Innovation

• Participate in all appropriate product training to acquire and maintain the knowledge and certifications necessary to be effective in the position.
• Recommend procedure modifications or improvements as needed.
• Preserve and grow your knowledge of industry trends, best practices, and emerging technologies related to business analysis and customer success.
• Proven and continual use of AI to improve personal efficiency.

Sales Assistance

• Collaborate with sales and marketing teams to support client engagement and retention efforts.
• Assist sales teams in responses to RFPs and technical requirements documents.
• Provide technical assistance to the sales team in the preparation of demo materials.

Requirements:

• Minimum of 5 years of experience in business analysis, with a focus on Salesforce platform.
• Two or more Salesforce certifications, in the areas of Administration or Consultation
• Strong understanding of Salesforce.com best practices and functionality
• Experienced with Salesforce Communities, FSL, CPQ and CRMA  preferred, but not required

Skills

• Ability to work with all levels within an organization.
• Demonstrated ability to plan and organize project priorities, tasks and meet deadlines.
• Exemplary English oral, written, presentation, collaboration and interpersonal communication skills
• Ability to work as part of a team to solve business problems.
• Ability to create business design documents and diagrams.
• Real-world application of Project Management methodologies such as LEAN, AGILE and PMBOK.

Traits and Capabilities for Success

• Self-reliant in finding solutions to problems you have not seen before. Quick to use ChatGPT, Google search, Salesforce Trailheads, Forums, etc. and doesn’t stop until the answer is found. 
• Extremely strong in developing relationships with customers.
• Highly effective communicator. Polished and professional with extremely strong written and oral skills.
• Able to work in small, high tempo startup environment 
• Able to handle multiple priorities and comfortable in adapting quickly to changing needs.
• Exhibit above average reasoning ability by clearly defining problems, analyzing data, establishing facts, and drawing valid conclusions.
• Habitually documents requirements, process steps and final outcomes.
• Not afraid to ask for assistance.
• Aspirations to become a Solution Architect or Customer Success Manager.

Preferred, but Not Required Experience

• B.S. Computer Science, Engineering, IS/IT, MIS or equivalent work experience.
• PMP designation.
• Ability to speak and understand French, Spanish or Portuguese is an asset.

Travel and Hours

• This is a salaried position and 8 hours/day, 5 days/week is standard. 
• Customer interactions are done remotely over phone and screen sharing.
• Leankor is a global company with global customers. As such, flexibility with early morning or late-night remote calls or Zoom sessions is required.
• Preferred time zone:  Eastern Time

Join Us:

Take the next step in your career by working with a dynamic, fast growing leader in this market.  To apply, please submit your resume along with a cover letter explaining why you are the perfect fit for this role to [email protected]. For more information about our company and products, visit Leankor Website.

About Leankor: 

Leankor revolutionizes project management by offering a modern, composable configurable solution that modernizes work and projects for enhanced collaboration and visibility. Leveraging the Salesforce platform, our solution streamlines project delivery for leading companies across various industries, from global manufacturing to energy to public sector infrastructure, overcoming common challenges such as risk, delays, and over budget projects due to using manual processes and poor collaboration. Join the ranks of top organizations upgrading to Leankor’s efficient and user-friendly system.