Join the Leankor Team

Why Leankor

Join our team and you will interact with customers of all levels, in a variety of industries and across a broad geographical area. We are a rapidly growing organization and people who thrive here are dynamic self-starters who enjoy working in a fast paced, entrepreneurial environment.

Leankor is dedicated to winning as a Team and our culture reflects that. You will find a lot of latitude to determine and develop your own path to success. If all of this sounds like something you will enjoy, please explore our open positions below. We’ll be happy to hear from you.

We would be happy to hear from you in regards to any of our open positions.  Please send your resume to careers@leankor.com

Title: Lead Sales Engineer                        Reports to: VP Sales

Availability Date: Immediately                  Location: Canada/US

Role Description

Otherwise known as a “Pre -Sales Engineer” or “Sales Consultant,” the Lead Sales Engineer is responsible for presenting product offerings and architecture in the best light to prospects, partners and customers, to evoke confidence in company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Lead Sales Engineer must have a strong desire to leverage their technical and interpersonal skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate solutions that address customer needs.

Responsibilities

  • Become a trusted advisor to CIO/CTO/EA level contacts and their teams as they look to move their business to Leankor’s cloud architecture
  • Present Leankor/Salesforce technology infrastructure, including demonstrating deep familiarity with platform capabilities, security and integration capabilities
  • Understand the customer need and establish company’s product as the best solution that addresses the technical and business requirements
  • Build and present customized demos of Leankor products using working knowledge of LEAN, AGILE and project management methods described in the PMBOK
  • Conduct architecture and technical workshops that may include both technical IT staff as well as business end users
  • Work closely with the Customer Success team through Proof of Concept and customer implementation and on-boarding processes to ensure customer needs are exceeded
  • Work closely with other elements of the Leankor organization, e.g. alliances, sales effectiveness, product marketing, etc. to develop and execute internal and external programs and initiatives
  • Assist sales teams in responses to RFPs and technical requirements documents
  • Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position
  • Attain quarterly and annual objectives assigned by management
  • Mentor and guide more junior technical resources

Skills Required

  • B.S. Computer Science, Software Engineering, MIS or equivalent work experience
  • Familiar with solution selling methodologies & practices
  • Salesforce related development experience (APEX, Lightning, Visualforce, JavaScript), mobile development, modern frameworks, etc.
  • Exemplary English oral, written, presentation, collaboration and interpersonal communication skills
  • Ability to work as part of a team to solve technical problems in varied “political environments” with many senior executive stakeholders
  • Real-world application of methodologies such as LEAN, AGILE and PMBOK

Traits and Capabilities for Success

  • Extrovert and a very articulate communicator
  • You enjoy building long-term customer relationships at senior levels 
  • Methodical and check-list oriented worker and very adept at troubleshooting complex technical issues within complex enterprise IT systems
  • Able to work in very small, high tempo startup environments 
  • A systems thinker — able to start with very high level customer needs and visualize/configure software solutions to meet the needs.

Preferred, but Not Required Experience

  • Many, many Salesforce Certifications and Trailhead badges
  • Previous experience as a solution/sales engineer for Oracle Primavera, Microsoft Project Online, Planview, Workfront or similar SaaS technology
  • Good understanding of enterprise application integration, including SOA, ESB, EAI, ETL environments as well as common EA topics such as process orchestration, BPM, MDM, BI/BA, etc.
  • Ability to speak and understand French is a definite bonus

Travel

  • This role may be required to travel 5 – 8 days / month to conduct on-site demo sessions and/or workshops to elicit detailed requirements

Hours

  • This is a salaried position and 8 hours/day, 5 days/week is standard. 
  • Leankor is a global company with global customers. As such, flexibility with early morning or late night remote calls or Zoom/Google demo sessions may be required.

To apply for this position, please send your resume to careers@leankor.com

Title: Customer Training & Education Specialist            Reports to: VP Operations

Availability Date: Immediately      Location: Calgary, Alberta

Role Description

The Customer Training & Education Specialist is an integral role in our Customer Success Team, responsible to lead all training and education efforts to our large, global enterprise customers. Additionally, the Customer Training & Education Specialist will be the primary driver and resource in creating our training and education curriculums and content. The role consists of classical customer training operations, train-the-trainer education & training, and design and development of training collateral. It is paramount to our success that our customers have strong knowledge, comfort and expertise with our application, and the Customer Training & Education Specialist is the key to making that happen.

Responsibilities

  • Lead and deliver the customer end-user education and training function which can take on a 1-time project nature or a continuous learning process utilizing streaming video tutorials (that you build on your own) and other tools
  • Responsible to deliver customer training to new and current customers, either on-line via web conference or on-site as required
  • Responsible for designing, developing and implementing training curriculum and materials to support multi-phase, multi-location Leankor software implementations at Global 2000 companies
  • Working with subject matter experts from Leankor and customers, develop specifications and storyboards for training content and end user documentation
  • Design, develop and implement training collateral (video, text, user-guides etc) for publication on Leankor and customer community sites
  • Continuously improve the existing experience and materials to tailor the training for end-users with different levels of experience
  • Assist in multiple customer implementations and on-boarding with project manager, BA and other key stakeholders 
  • Responsible to recruit, train and supervise a small team of software trainers
  • Prepare and research lessons and client industries prior to training

 

Skills Required

  • Experience in developing and delivering instructional and digital training content through an LMS
  • Knowledge and experience with multimedia development (ie Camtasia, Articulate, etc), screen capture, screen recording, LMS and training syllabus software
  • Ability to work with all levels within an organization
  • Demonstrated ability to plan and organize project priorities, tasks and meet deadlines.
  • Project management experience an asset

Traits and Capabilities for Success

  • Phenomenal organizational, communication, presentation, facilitation and public speaking skills; you are confident, clear, succinct and courteous
  • Highly effective communicator (English, and second languages such as French and/or Spanish/Portugese would be an asset)
  • Outstanding public speaking skills in front of large and small audiences
  • Extrovert and very articulate communicator
  • Methodical and check-list oriented worker and very adept at troubleshooting complex technical business problems with large, enterprise class systems
  • Able to work in very small, high tempo startup environment 
  • Thrives on bringing order to chaos through the development and deployment of business process, systems and education/training of employees
  • A systems thinker — able to start with very high level customer needs and visualize/configure software solutions to meet the needs.

Required Experience

  • 4-5 years’ experience teaching instructor-led classes for SaaS large enterprise level and/or complex software applications in a business environment
  • 2-3 years’ experience training, implementing or supporting large enterprise level applications (like Project Management, ERP, or other complex solutions)

Preferred, but Not Required Experience

  • Simple video post-production using tools such as Techsmith Camtasia
  • Salesforce Process Builder, Flow Designer skills as well as knowledge of field customization and new object modeling/creation

Travel

  • This role may be required to travel 1-2 days / month to conduct on-site training sessions but 95% of customer interactions are done remotely over phone and screen sharing

Hours

  • This is a salaried position and 8 hours/day, 5 days/week is standard. 
  • Leankor is a global company with global customers. As such, flexibility with early morning or late night remote calls or GoToMeeting training sessions is required.

About Leankor

At Leankor, we’re inspired to help companies transform enterprise project management so they can realize better business outcomes. Protecting their gross margins, ensuring on-time project delivery and recognizing revenue from projects faster, there are some of the key fundamentals necessary to build healthy, growing and sustainable businesses.

When we talk to people leading complex projects for customer delivery, they tell us that project management us broken. Our moonshot at Leankor is to change this. We want to help our customers move from the project management of the past to the project management of the future. Our solution is built on Salesforce CRM, the world’s leading business cloud platform, so we can help shift project management to a customer focused solution, which we believe leads to improved customer satisfaction and financial results.

We’re already helping some of the world’s iconic companies, like Johnson & Johnson, Sunpower and Sanofi to better deliver complex projects. Join our team!

 

To apply for this position, please send your resume to careers@leankor.com